Information We Collect
1. How we use Information we collect
2. How we share Information we collect
3. Cookies and similar technologies
4. How to access & control your Personal Data
1. Information we collect
When you visit our site you are free to explore without providing any Personal information about yourself. When you visit the website or subscribe to our email newsletter, we request that you provide Personal Information about yourself, and we collect navigational information.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.
Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, Instagram, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
Personal Information includes navigational information or payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to the Site such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the "Use of navigation information" section below.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “device information”.
We collect device information using the following technologies:
- “cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “log files” track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- “web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “order information”.
How do we use your personal information?
We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order Information to:
- communicate with you,
- screen our orders for potential risk or fraud, and
- when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
2. How we use information we collect
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain personal information. Each customer's name and testimonial has been freely provided and accessed through Facebook or Google Reviews.
Social Media Features
3. How we share information we collect
Sharing your personal Information
We share your personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies and Similar Technologies
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
You can opt out of targeted advertising by using the links below:
- Google: Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Third Party Tracking Technologies
5. How to access and control your personal data
Reviewing, correcting and removing your persona information
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your order information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 16.
To unsubscribe from our communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our e-mails, updating your communication preferences, or by sending us email us at
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e mail at firstname.lastname@example.org or by mail using the details provided below:
IlluminOcean [Re: Privacy Compliance Officer] 82 Arthur Rd, Corndale NSW 24780, Australia